• State Department: America’s Increasingly Irrelevant Concierge

    July 18, 2012

    Tags: , , , , ,
    Posted in: Embassy/State, Military

    A Government Accountability Office (GAO) report released July 16 shows that overall more than one fourth of all State Department Foreign Service positions are either unfilled or are filled with below-grade employees. What should be staggering news pointing out a crisis in government is in fact barely worth a media mention in that State’s lack of personnel is silently tracking its increasing irrelevance to the United States, sliding into the role of America’s Concierge abroad.

    Numbers are Much Worse Than at First Glance

    In fact, broken down, it is much worse. At the senior levels, the alleged leaders of America’s diplomacy, the number is 36 percent vacant or filled with “stretch” assignments, people of lower rank and experience pressed into service. At the crucial midranks, the number is 26 percent. Entry level jobs are at 28 percent, though it is unclear how some of those can be filled with stretch assignments since they are already at the bottom.

    In fact though, it is much worse. Within State’s Foreign Service ranks, there exists the Consular Bureau and everyone else. Consular stands quite separate from the other Foreign Service Officers in that Consular employees have very specific worker bee jobs processing passports and visas and are not involved in the “traditional” diplomatic tasks we know and love such as maintaining inter-government relations, writing reports, negotiating treaties, rebuilding Afghanistan and all that. Many of these jobs are filled because they have to be, cash cow that issuing visas is for increasingly foreign tourism dependent third world America. That means broken down by function, it is likely that there are even larger gaps in vacancies in traditional diplomatic roles than even the sad percentages suggest.

    These vacancies and stretches at State are largely unchanged from the last time the GAO checked in 2008. GAO says in its report that “Although the State Department is attempting to compensate by hiring retirees and placing current civil service employees in Foreign Service jobs, it ‘lacks a strategy to fill those gaps.’”

    (State has 10,490 Civil Service employees and was only able to convert four employees to the Foreign Service. That’s a 0.03813 percent conversion rate to help bridge the gap, so much for that idea. Want another perspective? Here’s why some Civil Servants might pass on the chance to become FSOs.).

    In response to GAO, State said it agreed that its workforce planning should be updated to include a strategy to address staffing gaps and a plan to evaluate the strategy.

    So What?

    State’s somnolent response to what should be a crisis call (anyone wish to speculate on what the response might be to a report that the military is understaffed by 36 percent at the senior levels?) tells the tale. It really doesn’t matter, and even State itself knows.

    What vibrant it-really-matters institution could persist with staffing gaps over time as gaping as State’s? Seriously friends, if your organization can continue to mumble along with over one out of four slots un/underfilled, that kinda shows that you don’t matter much.

    And such is now the case with the US Department of State.

    The Militarization of Foreign Policy
    The most obvious sign of State’s irrelevance is the militarization of foreign policy. There really are more military band members than State Department Foreign Service Officers. The whole of the Foreign Service is smaller than the complement aboard one aircraft carrier. Despite the role that foreign affairs has always played in America’s drunken intercourse abroad, the State Department remains a very small part of the pageant. The Transportation Security Administration has about 58,000 employees; the State Department has about 22,000. The Department of Defense (DOD) has nearly 450,000 employees stationed overseas, with 2.5 million more in the US.

    At the same time, Congress continues to hack away at State’s budget. The most recent round of bloodletting saw State lose some $8 billion while DOD gained another $5 billion. The found fiver at DOD will hardly be noticed in their overall budget of $671 billion. The $8 billion loss from State’s total of $47 billion will further cripple the organization. The pattern is familiar and has dogged State-DOD throughout the war of terror years. No more taxi vouchers and office supplies for you! What you do get for your money is the militarization of foreign policy.

    As Stephen Glain wrote in his book, State vs. Defense: The Battle to Define America’s Empire, the combatant commands are already the putative epicenters for security, diplomatic, humanitarian and commercial affairs in their regions. Local leaders receive them as powerful heads of state, with motorcades, honor guards and ceremonial feats. Their radiance obscures everything in its midst, including the authority of US ambassadors.

    Glain’s point is worth quoting at length:

    This yawning asymmetry is fueled by more than budgets and resources [though the Pentagon-State spending ration is 12:1], however. Unlike ambassadors, whose responsibility is confined to a single country or city-state, the writ of a combatant commander is hemispheric in scope. His authority covers some of the world’s most strategic resources and waterways and he has some of the most talented people in the federal government working for him.

    While his civilian counterpart is mired in such parochial concerns as bilateral trade disputes and visa matters, a combatant commander’s horizon is unlimited. “When we spoke, we had more clout,” according to Anthony Zinni. “There’s a mismatch in our stature. Ambassadors don’t have regional perspectives. You see the interdependence and interaction in the region when you have regional responsibility. If you’re in a given country, you don’t see beyond its borders because that is not your mission.”

    America’s Concierge Abroad

    The increasing role of the military in America’s foreign relations sidelines State. The most likely American for a foreigner to encounter in most parts of the world now, for better or worse, carries a weapon and drives a tank.

    Among the many disclosures made in the alleged 250,000 alleged State Department alleged documents dumped on to Wikileaks was the uber revelation that most of State’s vaunted reporting on foreign events is boring, trivial and of little practical value (though well-written and punctuated properly). Apart from a few gossipy disclosures about foreign leaders and sleazy US behind-the-scenes-deals with crappy MidEast dictators, there were few dramatic KABOOMs in those cables. Even now State is struggling in the Bradley Manning trial to demonstrate that actual harm was done to national security by the disclosures.

    Lop off a quarter or so of the Foreign Service for Consular work, which hums by more or less independent of the rest of the State Department.

    That leaves for the understaffed Department of State pretty much only the role of concierge. America’s VIPs and wanna be VIPs need their hands held, their security arranged, their motorcades organized and their Congressional visits’ hotels and receptions handled, all tasks that falls squarely on the Department of State and its embassies abroad. “Supporting” CODELS (Congressional Delegations’ visits to foreign lands) is a right of passage for State Department employees, and every Foreign Service Officer has his/her war stories to tell. For me, while stationed in the UK, I escorted so many Mrs. Important Somebody’s on semi-official shopping trips that I was snarkily labeled “Ambassador to Harrod’s” by my colleagues. Others will tell tales of pre-dawn baggage handling, VIP indiscretions that needed smoothing over, and demands for this and that by so-called important people that rivaled rock star concert riders— no green M&Ms!

    Best Cappuccino in ‪Tripoli

    Take another look at the photo above, of old man McCain visiting our embassy in Libya. The cut line read “US Amb. to ‪#Libya‬ Chris Stevens – one of America’s finest diplomats also makes one of the best cappuccinos in ‪#Tripoli‬.”

    McCain meant the comment as a compliment, and looking at the ambassador’s face, he is quite pleased with himself to be serving coffee to the Senator. Can anyone imagine a similar photo from Afghanistan or the Horn of Africa showing a Marine general in a similar stance?

    No, you can’t.

    Understaffed, with roughly a quarter of its jobs unfilled and no plan to do anything about it, fits the State Department just fine. It is, sadly, a perfect example of an evolutionary process of government right-sizing, fitting the resources well to the actual job. RIP State, you rest now, it’s almost over.

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  • Recent Comments

    • Rich Bauer said...


      How to make cappuccinos for VIPs. Wow, State IS good at something.


      BTW – Is that on the Foreign Service exam?

      07/18/12 12:37 PM | Comment Link

    • Godfrey said...


      Shared on my photo blog from the heart of it all.

      Porches of Dayton: Americana in the Midwest

      07/18/12 12:45 PM | Comment Link

    • Meloveconsullongtime said...


      Some parts of a registered letter I received in 2010 from a former US Consul General in a foreign country:

      “Dear Mr (me):

      I received today your letter of (date) concerning statements I allegedly made to (a foreign woman, the mother of my daughter.) While I knew Ms (X), I did not make the statements she atributes to me.

      …I do not have any recollection of ever discussing with MS (X) the paternity of her child or terminating his (my) parental rights. The statement she attributes to me is obviously legally incorrect and, as an attorney, is not something that I would have said. (Etc about American laws on parental rights.)

      …I am therefore quite confident I did not make the statement she attributes to me. I can only assume that Ms (X) either made up the conversation, misunderstood or exaggerated something I said, and/or attributed to me advice she received from someone else. Further strengthening my conviction is that your letter says the email (from my daughter’s mother, mentioning this former US Consul General) was dated December 2002; I left (the city of that woman’s residence) in July 2002, several months prior to that.”

      Um…now I (Peter’s commenter Meloveconsullong time) will comment on the above statements by a former US Consul General:

      1. Although his appointment in that particular city ended in July 2002, nonetheless he remained in the same country for some time thereafter, and he was not under house arrest. In other words the fact that he was not stationed in one particular city in that country, does not mean he had no relations with anyone in that city after he moved to a different one in the same country;

      2. IF this particular former US Consul General intended in this letter to express serious doubts about the personal credibility of the foreign woman named Ms X, then why the hell doesn’t the State Department or the Justice Department investigate my credible and documented averments that this woman has committed several US Federal felonies including passport fraud and international child kidnapping?

      07/18/12 3:42 PM | Comment Link

    • john brown said...


      My article pertaining to this concierge-topic might be of interest: http://www.huffingtonpost.com/john-brown/potus-visits-and-public-d_b_783142.html

      07/18/12 5:19 PM | Comment Link

    • Lisa said...


      Excellent, Peter. We’ve run it on RangerAgainstWar today.

      07/18/12 7:49 PM | Comment Link

    • JT said...


      PVB – I agree with part of what you say. But isn’t the other side of this problem the fact that many FS jobs are over-graded? There might be a lot of FS-04s out there in FS-03 jobs, but are the jobs properly FS-03 jobs?

      07/18/12 10:48 PM | Comment Link

    • wemeantwell said...


      Yes, that could be a part of it, but the bottom line is that so so many jobs are unfilled, have been unfilled for years, and it does not seem to really matter. State has been paying the “Iraq Tax,” pulling people away to fill Iraq, Afghan and now Pakistan jobs and it has shown only that most of those jobs (unfilled or under staffed) really don’t matter.

      07/18/12 11:26 PM | Comment Link

    • US Foreign Policy ROI | No Wing News said...


      […] State Department: America’s Increasingly Irrelevant Concierge(wemeantwell.com) […]

      07/22/12 4:39 PM | Comment Link

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    • Requiem for State | My Blog said...


      […] Van Buren has given a poignant and informed requiem for the State Department at his site today (State Department: America’s Increasingly Irrelevant Concierge). They could have been a […]

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