• Trump May Succeed Where Others Failed in Personnel Cutting

    March 4, 2025 // 9 Comments »

    Disclaimer: Then-Vice President Al Gore awarded my State Department team in Seoul in the mid-90’s a Hammer Award for helping “reinvent government.” Gore was in charge of the Clinton-era plan to create a government that costs less and works better. The plan mostly depended on us run-of-the-mill employees to come up with cost saving hacks and strategies within our own offices.

    The award, a mounted gold-painted hammer, was supposed to remind us of the expensive, wasteful procurements by the military, in this case an ashtray that would break into no more than three pieces when hit by a hammer. It’s true! So while as a Gore team award-winner I might seem a bit biased toward what Donald Trump and Elon Musk are doing, the truth is actually the opposite. And that’s because one strategy failed while the other still has a decent chance of succeeding.

    Trump is far from the first president to want to reform the Federal government. Ronald Reagan in 1982 launched a group led by 150 private sector CEOs to review federal agencies and make recommendations to reduce waste. “Be bold. We want your team to work like tireless bloodhounds. Don’t leave any stone unturned in your search to root out inefficiency,” the president told commission members. Officially called the President’s Private Sector Survey on Cost Control in the Federal Government, it was better known as the Grace Commission after its chair, Peter Grace. Grace was well-known at the time for a speech where he said food stamps were basically a subsidy for Puerto Ricans.

    In due time, the Grace Commission issued a report suggesting over 2,500 recommendations to increase government efficiency. Most of them required Congressional action and so in the end not much was done.

    As mentioned, led by former Vice President Al Gore, the National Performance Review had similar aims as the Grace Commission, but went about achieving them in a different way. Rather than bringing on private sector outsiders like Reagan, the Clinton administration relied on federal employees. “It is career bureaucrats who know, better than anyone else, what works and what doesn’t,” said a Gore aide. “A successful reform effort cannot take place without their wisdom and without their participation.”

    Part of that wisdom was my team out in Seoul. We were then the busiest visa issuing embassy in the world, and were literally struggling for air amid Korean visa applications for travelers to the United States. Our rewarded hammer wisdom was to couple a hiring blitz with a range of kinda-makes-sense administrative changes to our workflow. Because we were processing close to a million visas a year, even small adjustments could have a big impact (a small thing times one million is a big number.) It made it all seem dramatic, and we wrote it up nicely, hence the award from Gore. We hung it on the wall near the restrooms where everyone could see it daily.

    Gore’s program got a little help, I mean, besides from my team. Between January 1993 and September 2000, the federal workforce shrunk by 426,200, making it the smallest one since the administration of Dwight Eisenhower. The reduction was brought about through a large-scale buyout program and about 25,000 layoffs. Still, overall only $136 billion was saved and the workforce grew back again under subsequent administrations. A 2013 Government Executive article criticized how the shrinkage was achieved. “The reduction didn’t happen in a way that matched workforce needs because they used a strategy for downsizing to hit a target. The effort got in the way of the ‘making government work better’ piece. Many with special skills left, and people who stayed might have been those we’d have wanted to leave.”

    Here’s where with lessons learned Trump may have a chance to succeed where Reagan and Clinton did not.

    — No commissions or blue ribbon panels. One of Reagan’s mistakes was to create a commission with the power to peer into all aspects of government without the power to do anything about the problems they uncovered. A report was produced (purposeful use of the passive tense there) and dumped onto Congress’ lap where it slowly faded from memory. Though the wire diagram is a bit fuzzy here in 2025, Elon Musk clearly has more power in his hands than simply to produce a report. His ability to act, whether by ordering in Trump’s name actual de facto closures of agencies like USAID, or by offering government-wide buyouts ahead of a RIF, is significant. That alone may make DOGE more successful than its predecessors.

    — Understanding people are the problem, unlike Gore. Gore made the mistake of handing over uncovering waste to the very people perpetuating it, trusting them to hack themselves into efficiency. Musk, instead of encouraging workers to flush out waste, assumes those employees are actually the drivers of it. The hammer this time is a pink slip. Gore did produce some nice optics and had a publicity-forward edge to it all, but resulted in little actual money-saving change or added efficiency. But contrast the media response to Gore’s approach versus Musk’s on-purpose bully-in-a-china shop tactics as an indicator to how long he’ll get away with what he is doing.

    — But without some guidance as to who to cut, Musk risks the same problem Reagan and Gore had, throwing out the good, needed employees with the bad ones when the only criteria is headcount. You can bet that nearly every employee inside government is considering how to bail out right now. The problem is that given lucrative government retirement and pension plans, anyone close to “real” retirement is going to try and tough it out. These may not be the best employees, or maybe they are, but they’ll be the ones to cling to their jobs for another six months or a year or whatever. Statistically they are more likely to have a coronary at their desk then to leave without a fight.

    The second group of government employees who will hang on like a dog with a turkey leg in its mouth are the worst of the worst, those employees who have no transferable skills into the private sector. They have nowhere to go and nothing to lose and unless identified and micro-targeted by RIFs may be who is left to turn out the lights in many government offices a year or two from now, the true Deep State, dug in even deeper.

    Musk needs guidelines in his efforts beyond “move fast and break things” and creating some commission a la Reagan which will spend a year creating a report of little value. With that said, so far so good. Unlike Gore, who also just used crude headcount goals, Musk will need to engage departmental leadership for those agencies he hopes to redeem and make informed choices over which employees to RIF and/or which sub-departments to close. Of course none of that matters if your goal is to delete an entire agency, as with USAID or Education. The wood chipper has its uses, too.

     

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    Copyright © 2024. All rights reserved. The views expressed here are solely those of the author(s) in their private capacity.

    Posted in Embassy/State, Other Ideas, Trump

    What Critics Get Wrong About Kim Meeting Trump

    March 14, 2018 // 8 Comments »



    Though a scant few months ago people were hiding under their beds certain President Donald Trump was preparing for war in Asia, criticism of the announcement Trump will meet with North Korean leader Kim Jong Un has been quick. Those criticisms are easily dispelled.


    One criticism is Trump will “legitimize” North Korea. North Korea is an acknowledged nation state. Its neighbors recognize and interact with its government. The United States has negotiated with Pyongyang over some seven decades, from talks at the Demilitarized Zone, to meetings among diplomats in third countries and at the United Nations, to a visit to Pyongyang by the Secretary of State, to quasi-diplomatic visits by then-former presidents Clinton and Carter.

    Meanwhile, the Kim family, with successions from grandfather to father to son, has ruled the nation from its founding, surviving war, sanctions, famine, natural disasters, and the fall of their patron the Soviet Union. Kim is worshiped by his own people as a god, while outsiders have long-formed their opinions about him; he has no need for a propaganda coup. America has negotiated with, and even supported, evil dictators before. North Korea is already a nuclear power, whether anyone likes that or not. The criteria for “legitimacy” appears long met with or without Trump.

    The State Department is gutted, say some. The United States has no ambassador to South Korea. The Special Representative for North Korea Policy just retired. It is disingenuous to claim there is no one left to negotiate with Pyongyang simply because their names are unfamiliar to journalists.

    The current Chargé d’Affaires at the American Embassy in Seoul (“acting ambassador”) is Marc Knapper. His resume shows decades of Korea experience, including as Deputy Chief of Mission in Seoul. He has been to North Korea multiple times, speaks Korean, and is accepted by South Korea as a trusted entity. His Minister-Counselor for Political Affairs, Edwin Sagurton, has spent years on the peninsula including work in the North, and speaks Korean. A third senior American official, Busan consul general Dae Kim, has worked on Korean issues for some 20 years, has a degree in psychology, is fluent in Korean, and served alongside Madeleine Albright during her visit to Pyongyang.

    In Washington, Joe Yun, the retired Special Representative for North Korea Policy, is a loss, but acting in his capacity is Mark Lambert, his deputy. Lambert has significant Korea knowledge, including having negotiated with the North as Special Envoy for the Six-Party Talks. There are similar decades of Korean expertise at the National Security Council, the Central Intelligence Agency, in the military, as well as among South Korean diplomats, to support Trump’s efforts. Preparation? These men and women have spent their whole careers preparing.

    It is wrong to start with a summit; Trump already gave away the big prize. This argument was old and worn when used to criticize Richard Nixon for his”opening” of China visit in 1972. In the case of North Korea, the idea of holding lower level talks leading up to a triumphant meeting between Trump and Kim is a non-starter. It is Kim who sets the direction for North Korea’s foreign relations, and it is important for him to signal this process move forward with his full approval. It is unlikely North Korea’s lower-level functionaries would be allowed to claim small victories on Kim’s behalf without his ceremonial leadership clearly demonstrated. Previous presidents have held off a summit pending progress, the result being over successive administrations no real progress occurred. North Korea is a top-down system (some say the same for Trump’s Washington), and needs to be dealt with as such.

    The other reason to begin with a summit is there is little of the connective tissue of diplomacy existing between Washington and North Korea, the important mid-level contacts and relationships which ensure the kind of details in peaceful times wedding planners sweat over can get done in the shadow of nuclear arms. Both sides also can also use the push of a summit to press their next level diplomats, including Secretary of State Rex Tillerson, whose status is often questioned, onstage with the empowerment of their leaders.

    A final criticism is the North Koreans aren’t serious. This is all a stunt. The North signaled clearly its seriousness to negotiate by sending both Kim’s sister to the Olympics, the first time an immediate Kim family member set foot in the South (Kim’s personal approval), and by sending alongside her the 90-year-old Kim Yong Nam (showing approval by Kim’s inner circle.) Kim Yong Nam has served all three North Korean rulers, was formerly minister of foreign affairs, and as a veteran of the 1950 war, has unimpeachable credibility with the military. The United States has over the years carefully kept him off any sanctions list, ostensibly because he is not directly involved in nuclear development, meaning he is free to travel to Washington. He will be a key player going forward.

    Most of the other criticisms are the same hollow ad hominen arguments – Trump’s volatile, unprepared, unskilled – that led pundits to wrongly declare war with Korea imminent since election day.


    So what happens next? One State Department officer with extensive experience negotiating with the North characterized them as skittish cats; things seem to be going well when something our side didn’t even hear sends them hiding under the sofa. It takes time, and trust, to lure them back out. Also, Kim Jong Un, as perhaps does Trump, will need to balance conciliatory steps forward with bellicose gestures directed at a limited but important domestic hardline audience. So there will likely be tweets, and set backs.

    If the two leaders meet, expect simple things to begin, sports and academic exchanges, the return of one or more of the three Americans in jail in North Korea, an invitation to search for Allied remains north of the 38th parallel. Pyongyang may extend its self-imposed moratorium on nuclear testing while Washington agrees to limited changes in scheduled military exercises. Such small-scale wins build trust. That can lead to the kind of Cold War-style negotiations that eventually saw the United States and Soviet Union pull classes of weapons out of service to ratchet down tensions. It is foolish and ahistorical to imagine the Trump-Kim summit itself will lead anywhere near denuclearization itself.

    The United States should continue to let the South Koreans lead, as they have in bringing Kim’s offer to meet to Washington. The White House was tactically adept in allowing the announcement of Trump’s acceptance to be made by South Korean officials. Ultimate peace will be made by the Koreas; after all, who has more skin in the game than they do? Leaders on both sides include men and women who survived the Korean War. They share a mindset familiar to Holocaust survivors unknown to most Americans today. They retain strong emotional ties to one another based on the Korean sense of wuli, us versus them, with “us” being the Korean people as a whole regardless of where they live. They are facing their own mortality, and aware of their legacies. This is their generation’s now to win or lose.


    Negotiations are not always an even give and take, and that is not a sign of weakness but of strength and skill. Success on the Korean peninsula, as in the Cold War, will be slow, and measured by the continued absence of war and the continued sense war is increasingly unlikely. Those who criticize Trump’s plans to meet with Kim, and who will pick at the edges of any progress made, should remember diplomacy, the alternative to war, means the messy business of meeting with your adversaries, not ignoring them.




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    Copyright © 2024. All rights reserved. The views expressed here are solely those of the author(s) in their private capacity.

    Posted in Embassy/State, Other Ideas, Trump